Frequent Ask Questions
Everything You Need to Know
1. What is your delivery time?
Delivery takes 2–5 working days in major cities and 3–5 working days in other areas. Timelines may extend during sale periods.
2. Do you offer free shipping?
Yes, we offer free shipping across all of Pakistan.
3. What is your return or exchange policy?
You can request a return or exchange within 3 days of delivery if the item is damaged, defective, incorrect, or incomplete.
4. What conditions must be met for returns?
Items must be unused, with original tags and packaging.
5. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across Pakistan.
6. Can I cancel my order after placing it?
Orders can be canceled before dispatch. Once shipped, cancellation is not possible.
7. Do you offer stitched and unstitched options?
Yes, we offer both stitched and unstitched options for selected products.
8. How can I track my order?
You will receive a tracking link via SMS or email once your order is dispatched.
9. What if I receive a damaged or incorrect item?
Please contact us within 3 days with pictures, and we will arrange a replacement or exchange.
10. Are your products true to size?
Yes, our products follow a standard size chart. Please refer to the size guide before ordering.
Have a question
Our support team is here to help you with orders, delivery, and product details.
• Free shipping across Pakistan
• Fast delivery within 2–5 working days
• Easy 3-day return & exchange policy
Contact us for quick assistance.
