Shipping Policy

Thank you for shopping at Zahveen By ZP. We aim to provide a transparent and efficient shipping experience for all our customers across Pakistan.

1. Shipping Destinations

We ship to all major cities and regional areas within Pakistan. At this time, we do not offer international shipping.

2. Shipping Cost

·       Free Shipping: We offer 100% Free Shipping on all orders across Pakistan with no minimum purchase requirement.

·       There are no hidden handling fees or surprise taxes added at checkout.

3. Order Processing & Handling Time

·       Handling Time: Orders are typically processed and prepared for dispatch within 1 to 2 working days (Monday to Saturday) following order placement and verification.

·       Orders placed on Sundays or public holidays will be processed on the next business day.

4. Transit Time & Delivery Timelines

Once your package is handed over to our courier partner, the estimated delivery windows are:

·       All Areas: 3 to 5 working days.

·       Please note: Delivery times may occasionally be extended during high-volume sale events, holiday seasons, or severe weather conditions.

5. Delivery Method

·       Cash on Delivery (COD): Available nationwide. You pay the exact order amount to the courier rider upon delivery.

·       Please ensure that your contact number and address are fully accurate during checkout to prevent delivery failures.

6. Order Tracking

As soon as your order is shipped, we will send an SMS or email containing your unique tracking number and a link to monitor your shipment's journey in real-time.

7. Damaged Shipments

If your parcel arrives visually damaged or tampered with, please take a photograph before opening it and contact our customer service team within 3 days.

8. Contact Information

For any shipping queries or delivery support, please contact us:

• • Brand Name: Zahveen By ZP (Zahveen By ZP is owned by Muhammad Adeel).
  • Email: info@zahveenzp.com
  • Phone: 0322-2964979

  Physical Address: Post Office Chowk Sarwar Shaheed, Chak No. 562 TDA, Tehsil Chowk Sarwar Shaheed, District Kot Addu.